COVID-19 information for customers

COVID-19 and your travel insurance

Want to know more about COVID-19 and how it may affect your travel insurance coverage? Read Manulife's COVID-19 travel statement to learn more about:

  • the impact of vaccination status
  • emergency medical expense coverage
  • when trip cancellation or trip interruption claims may be made
  • coverages during quarantine


Go to Manulife's COVID-19 travel statement


Looking for more information? Get your top questions about COVID-19 travel coverage, vaccine requirements, advisory changes, COVID-19 tests, and your health answered.    

Review all COVID-19 FAQ


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Get COVID-19 travel insurance

Our COVID-19 Pandemic Travel plan covers emergency medical expenses and provides trip interruption coverage for worldwide travel.


Learn more about the COVID-19 Pandemic Travel plan

Top questions about COVID-19 and travel insurance

COVID-19 travel insurance provides coverage in the event you experience unexpected costs in relation to the Coronavirus.

The COVID-19 Pandemic Travel Insurance plan covers COVID-19 related emergency medical expenses, non COVID-19 related emergency medical benefits, and trip interruption coverage in the event you need to self-isolate or quarantine during your trip.

For fully vaccinated travellers:

If you have been fully vaccinated against COVID-19 at least 14 days before the start of your trip, CoverMe Travel insurance plans that include Emergency Medical benefits will provide coverage for unforeseen medical emergencies related to COVID-19.

This includes:

  • Single-Trip and Multi-Trip Emergency Medical plans
  • Single-Trip and Multi-Trip All-Inclusive plans
  • Top Up plan
  • TravelEase plan
  • Students plan for Canadians studying abroad
  • COVID-19 Pandemic Travel plan

At this time, booster shots are not required to be considered fully vaccinated.

Not fully vaccinated travellers or non-vaccinated travellers:

If you have not been fully vaccinated against COVID-19, our COVID-19 Pandemic Travel plan covers your COVID-19 related and non-related emergency medical costs, including trip interruption coverage.

Check out our dedicated COVID-19 FAQ page for answers to your top travel questions.

Manulife still considers COVID-19 a Known Event, however you may qualify for a reimbursement of expenses under the Trip Cancellation plan if one of the following three events occurs:

  1. Your sickness (accompanied by a medical certificate) due to contracting COVID-19 that prevents you from travelling as planned.
  2. A positive COVID-19 test result (accompanied by a medical certificate) within 72 hours before your departure from home, which prevents you from travelling as planned.
  3. Your job loss as a result of the pandemic impact at your place of employment.
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